Posts Tagged ‘recall’

Sony Ericsson’s Satio gets new firmware but not yet back on sale, Aino never affected
We've got an old-fashioned Sony Ericsson-gate developing this winter with some clarification and new information on two of the company's highest-end phones of the season, the Aino and Symbian-powered Satio. First up, as we've updated in our original post, the Aino was never pulled from shelves -- we've been able to confirm this with Sony Ericsson spokespeople directly, which also satisfactorily explains why it was never pulled from the US SonyStyle site. Secondly, good news for Satio owners affected by the phone's issues: there's a new firmware out there for unbranded units, which suggests that units that are already in the field might not need to be recalled despite Sony Ericsson's admission that the power-down problem can't be fixed over the air. For what it's worth, we've been in touch with Carphone Warehouse today and they haven't yet put it back on sale -- so it's hard to say just how closely related the new build is to the most damning problems facing the phone right now. Owners who've upgraded: what have you noticed so far?

[Thanks to everyone who sent this in]

Sony Ericsson's Satio gets new firmware but not yet back on sale, Aino never affected originally appeared on Engadget on Tue, 01 Dec 2009 12:34:00 EST. Please see our terms for use of feeds.

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Nokia initiates shocking charger recall program (update: affects 14 million)
New Nokia owners take notice: Espoo just launched an "exchange program" for certain Nokia-branded chargers. According to the world's largest handset maker:
"We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket."
The chargers affected are models AC-3E and AC-3U, manufactured between June 15 and August 9, 2009, and model AC-4U, manufactured between April 13 and October 25, 2009. Fortunately, Nokia provides a website that removes all the guesswork from obtaining your free replacement.

Update: Gulp, looks like we're talking about 14 million defective chargers.

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NOKIA PRESS RELEASE November 9, 2009

Nokia initiates charger exchange program


Espoo, Finland - Nokia today initiated a charger exchange program, in which consumers owning certain Nokia-branded chargers manufactured by a third-party supplier are recommended to exchange these chargers for free replacements.

During a routine quality control process, Nokia identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers. The plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket. Nokia is not aware of any incidents or injuries related to these chargers.

Only a limited number of chargers of certain model types manufactured by a single third-party supplier during a specific time period are within the scope of the exchange program. They are the AC-3E and AC-3U models, manufactured between June 15, 2009 and August 9, 2009; and the AC-4U model, manufactured between April 13, 2009 and October 25, 2009.

For more information, including how consumers can check to see if their chargers are part of this exchange program, Nokia has established a website. Consumers are asked to visit http://chargerexchange.nokia.com or their local Nokia website.

Nokia recommends consumers with chargers within the scope of this exchange program to stop using the charger and exchange it for a free replacement.

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Nokia initiates shocking charger recall program (update: affects 14 million) originally appeared on Engadget on Mon, 09 Nov 2009 04:30:00 EST. Please see our terms for use of feeds.

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Canon EOS 7D firmware update cures ‘residual image’ phenomenon
Say what you will, but Canon's customer service / engineering department definitely looks out for consumers willing to spend just under two large on a new body. Merely days after the outfit made public that a "residual image phenomenon" was negatively impacting EOS 7D images under certain conditions, it has now published a firmware update to wipe all of those woes away. Firmware v1.1.0 specifically "corrects a phenomenon that in images captured by continuous shooting, and under certain conditions, barely noticeable traces of the immediately preceding frame may be visible." Hit the read link if you're looking to put said phenomenon to bed. Or don't. We don't care.

[Via CNET]

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Canon EOS 7D firmware update cures 'residual image' phenomenon originally appeared on Engadget on Fri, 06 Nov 2009 16:49:00 EST. Please see our terms for use of feeds.

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Sony recalls computer AC adapters

uslogoSony has recalled its bunch of VAIO computer AC adapters due to a shock hazard by the U.S. Consumer Product Safety Commission, where there are currently around 69,000 of these puppies around in circulation. Apparently, the insulation within the AC adapter is capable of failing over time which might pose as an electrical shock hazard to consumers. Currently, Sony has already received four reports of adapters short circuiting, but good thing there has been no such incidents Stateside just yet. If you happen to own the Sony VGP-AC19V17 AC adapter when purchasing it from September 2005 till October 2009, you should return the said AC adapter to Sony and obtain your free replacement.

Press Release


Introducing Foolish Gadgets because not all gadgets are cool :)
[ Sony recalls computer AC adapters copyright by Coolest Gadgets ]


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Sony recalls 69,000 AC adapters due to shock hazard
Oh, Sony. You've been doing so well with not making things blow up lately. Even a seemingly minor fizzle turned out to be a false alarm. While it's not laptop batteries this time, it seems that Sony has run into a bit of trouble with some of the AC adapters used for its VAIO all-in-one desktops and docking stations. Specifically, the insulation used in adapters for the company's VGC-LT and VGC-JS2 series desktops and VGP-PRBX1 and VGP-PRFE1 docking stations can apparently fail over time and pose an electrical shock hazard for users, although there have been no reports of injuries to date (and only four reports of any short circuiting). Still, it's probably a good idea to take Sony up on its offer for a free replacement. Hit up the link below for all the necessary details.

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Sony recalls 69,000 AC adapters due to shock hazard originally appeared on Engadget on Wed, 28 Oct 2009 14:52:00 EST. Please see our terms for use of feeds.

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Sony Recalls 69,000 Vaio AC Adapters Because of Shock Hazards [Recall]

Sony is recalling around 69,000 VGP-AC19V17 AC Adapters used in Vaio all-in-one desktop computers (VGC-LT series and VGC-JS2 series) and docking stations (VGP-PRBX1 and VGP-PRFE1). Apparently, four reports of adapters short circuiting has alerted Sony to a weakness in the insulation, which could pose a shock hazard. So far, no one has been injured, but if you happen to have one of these adapters, you can contact Sony for a replacement. [CPSC]




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Canon’s EOS 7D experiencing ‘residual image’ phenomenon, fix is on the way
Canon's $1,900 EOS 7D DSLR just started shipping a month ago to pros and those who'd like to be, and already the thing is causing all sorts of fits when shooting continuously. In a service notice posted today on the outfit's website, we're told that images "captured by continuous shooting and under certain conditions [can exhibit] barely noticeable traces of the immediately preceding frame." The phenomenon isn't apt to be noticeable with optimal exposure, but apparently a number of Photoshoppers have been irked by the additional (and unwelcome) elements added to their shots. Canon assures us that a firmware fix is on the way, and you can bet we'll point you to a download link as soon as it hits.

[Via DPReview]

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Canon's EOS 7D experiencing 'residual image' phenomenon, fix is on the way originally appeared on Engadget on Tue, 27 Oct 2009 17:59:00 EST. Please see our terms for use of feeds.

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Acer issues recall for some Aspire laptops
Acer's issued a voluntary recall for some of its Aspire laptops -- all of which were manufactured before September 15th of this year. It seems that some of them are experiencing an overheat of the microphone cable after "repeated" and "extreme" pressure is applied to the left palm rest. The affected models include the AS3410, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. Acer's set up a website where you can enter the serial number of your device to see if yours might be one of the affected.

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Acer issues recall for some Aspire laptops originally appeared on Engadget on Sat, 10 Oct 2009 15:32:00 EST. Please see our terms for use of feeds.

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Walmart expands Durabrand DVD player recall to 4.2 million

You know what they say about getting what you pay for? Well, the adage has turned out to be truer than normal in this case. Walmart, which sold some uber-cheap (like, $18 - $29 cheap) Durabrand DVD players in the US and the UK, recently issued a recall for 1.5 million of the units due to 12 reported cases of overheating. The malfunctions caused various degrees of property damage, but no injuries, and now, as a result of several more reported cases of the same issue, the recall has been upped to cover 4.2 million devices. The recall, which originally covered only the silver units sold, has now been expanded to cover both the pink and purple DVD players which were sold between January 2006 and July 2009 exclusively at Walmart stores in the US and Walmart-owned ASDA stores in the UK. Seriously, this just leaves us wondering: how many of these bad boys did they sell?

Walmart expands Durabrand DVD player recall to 4.2 million originally appeared on Engadget on Tue, 01 Sep 2009 14:33:00 EST. Please see our terms for use of feeds.

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Walmart recalls 1.5 million flammable Durabrand DVD players
Remember those amazingly cheap doovde players Walmart was so proud of a couple years back? Well, they ain't so amazing anymore, unless that's what you'd call a device capable of spontaneously bursting into flames. Sold between January 2006 and July 2009 exclusively at Walmart stores in the US and ASDA supermarkets in the UK, the explosive Durabrand units are all being called back due to 12 reported instances of overheating, including five that caused fires. You have to love the irony of skimping on a doovde player purchase, only to pay for it later with "enhanced" insurance premiums. We reached out to Walmart for comment, but they didn't know what a doovde was. Nevertheless, we captured the conversation after the break.

[Via CNN Money]

Continue reading Walmart recalls 1.5 million flammable Durabrand DVD players

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Walmart recalls 1.5 million flammable Durabrand DVD players originally appeared on Engadget on Fri, 21 Aug 2009 06:37:00 EST. Please see our terms for use of feeds.

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