Posts Tagged ‘problem’

Core i7 iMacs showing up DOA — including ours
Apple's new Core i7-based iMac might be a performance monster, but it looks like the whole family's having some problems getting out of the gate: in addition to the previously-noted performance issues with the Core 2 Duo models, a quick glance across Apple's support forums and on other Mac boards around the web reveals that some machines are showing up DOA and / or with cracked screens. We're a little more familiar with the DOA issue, since the new i7 we just bought doesn't boot at all, but the cracked screen issue seems to be equally common and mostly affecting the bottom left corner, from what we can tell. Now, our review Core 2 Duo 27-inch iMac is perfectly fine, and Chris Ziegler's new Core i7 machine doesn't have any problems either, so these obviously aren't universal issues, but if you're about to stick one of these under the tree for someone it might be wise to do some surreptitious testing first.

Core i7 iMacs showing up DOA -- including ours originally appeared on Engadget on Tue, 24 Nov 2009 01:38:00 EST. Please see our terms for use of feeds.

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Motorola Droid camera autofocus fixed in secrecy? (Update: it’s a date-related self-correction)

While we were busy looking into external speaker problems on the Droid, it would seem Moto was itself hard at work remedying a separate issue with the device. A number of users on support forums have complained of the Droid’s camera failing to focus and giving them “red corners” when attempting to take pictures, but now — suddenly and without warning — their ailment has gone away as if touched by the hand of an omnipotent being (or, alternatively, a silent firmware update). This particular autofocus problem was mentioned in Verizon’s 5-page treatise on known issues with the Droid, though the planned resolution was an official update by December 11. The fix seems to have been delivered early, as green corners are sprouting up all around, but this silent update conduit sounds a bit nefarious, no?

Update: Sure enough, we can confirm from testing one of our own Droids that the issue has been resolved. The endless quest for the green focus box is over, and you can now finally begin scanning all your discount cards into Key Ring.

Update II: And things have turned surreal. Dan Morrill, from Google’s Android team, has confirmed that there’s a date-related bug in the Droid’s camera software that leads to it having cycles of good and bad focus that depend on the date. Our own testing confirmed this, as backdating to the 11th of November returned those red bars of of failure. Apparently, the cycles last 24.5 days, meaning that you’ll have good focus all the way to December 11, when the real fix is expected to drop. So breathe easy, Gotham, there are no phantom updates, just an oddly date-sentient camera.

[Thanks, AlexL and Kaiser]

Read – Android Forums
Read – Howard Forums

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Motorola Droid camera autofocus fixed in secrecy? (Update: it’s a date-related self-correction) originally appeared on Engadget on Tue, 17 Nov 2009 15:02:00 EST. Please see our terms for use of feeds.

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Canon EOS 7D firmware update cures ‘residual image’ phenomenon
Say what you will, but Canon's customer service / engineering department definitely looks out for consumers willing to spend just under two large on a new body. Merely days after the outfit made public that a "residual image phenomenon" was negatively impacting EOS 7D images under certain conditions, it has now published a firmware update to wipe all of those woes away. Firmware v1.1.0 specifically "corrects a phenomenon that in images captured by continuous shooting, and under certain conditions, barely noticeable traces of the immediately preceding frame may be visible." Hit the read link if you're looking to put said phenomenon to bed. Or don't. We don't care.

[Via CNET]

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Canon EOS 7D firmware update cures 'residual image' phenomenon originally appeared on Engadget on Fri, 06 Nov 2009 16:49:00 EST. Please see our terms for use of feeds.

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Canon’s EOS 7D experiencing ‘residual image’ phenomenon, fix is on the way
Canon's $1,900 EOS 7D DSLR just started shipping a month ago to pros and those who'd like to be, and already the thing is causing all sorts of fits when shooting continuously. In a service notice posted today on the outfit's website, we're told that images "captured by continuous shooting and under certain conditions [can exhibit] barely noticeable traces of the immediately preceding frame." The phenomenon isn't apt to be noticeable with optimal exposure, but apparently a number of Photoshoppers have been irked by the additional (and unwelcome) elements added to their shots. Canon assures us that a firmware fix is on the way, and you can bet we'll point you to a download link as soon as it hits.

[Via DPReview]

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Canon's EOS 7D experiencing 'residual image' phenomenon, fix is on the way originally appeared on Engadget on Tue, 27 Oct 2009 17:59:00 EST. Please see our terms for use of feeds.

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Peek offers disgruntled Sidekick owners a free Pronto, internet high-five
As Microsoft and Apple have so precisely demonstrated, there's nothing like a face full of egg to make the competition fire up the sucker punch machine. Take Peek, for example, who is now offering angered Sidekick users (you know, the ones that probably lost all of their data recently) a gratis Pronto for their trouble. All that's required is an image of you, a frowny face, your wiped Sidekick and a T-Mobile bill -- once that's sent over to Peek's dedicated inbox, you'll soon receive your Pronto in the mail. 'Course, it's up to you to foot the $20 monthly bill for keeping the thing active, but hey, free's free. Kind of.

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Peek offers disgruntled Sidekick owners a free Pronto, internet high-five originally appeared on Engadget on Wed, 14 Oct 2009 12:33:00 EST. Please see our terms for use of feeds.

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Some HTC Hero units shipping sans EV-DO Rev. A on Sprint? (update: nope!)
Ruh roh. Without claiming that there's some sort of high-speed conspiracy going on at Sprint (read: there's not), we'd like to point out that quite a few early adopters are claiming that their Hero refuses to hop on the carrier's EV-DO Rev. A network. We took a peek back at the company's press release for this very phone, and sure enough, the Rev. A experience is promised. We're guessing that a simple firmware update will be all it takes to remedy the issue (if there's truly an issue at all), but 'til then, there's always WiFi! Right, guys?

[Via Examiner, thanks Tracknod]

Update: We just heard directly from HTC about this snafu, and as it turns out, the message that Sprint Hero users are seeing is merely a mislabeling. If you're within an EV-DO Rev. A area, you'll get Rev. A speeds -- despite that fact that your phone says it's only on Rev. 0. We're also told that a future maintenance release will address the message. Check the full quote after the break.

Continue reading Some HTC Hero units shipping sans EV-DO Rev. A on Sprint? (update: nope!)

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Some HTC Hero units shipping sans EV-DO Rev. A on Sprint? (update: nope!) originally appeared on Engadget on Mon, 12 Oct 2009 09:09:00 EST. Please see our terms for use of feeds.

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PSP Go Rewards program hitting DRM-laced brick wall
Needless to say, none of this applies to the Americans in attendance, but for international PSP Go buyers looking forward to taking advantage of Sony's PSP Go Rewards program, the always user-friendly DRM seems to be putting a solid kink in those enjoyment plans. According to a growing number of users at the official European PlayStation boards, an error by the name of 80109D53 is causing downloaded titles to not play back on the new handhelds. We're told that Sony is aware of the issue and is toiling away in an effort to fix things, but for now, it seems as if you can sidestep some of the risk by downloading your trio of free titles (which Sony offers if you're an existing UMD owner) directly to the PSP Go rather than sideloading 'em from a PS3. Any others having this issue? Figured out a solution? Shoot your mouth off in comments below.

[Thanks, James]

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PSP Go Rewards program hitting DRM-laced brick wall originally appeared on Engadget on Thu, 08 Oct 2009 21:50:00 EST. Please see our terms for use of feeds.

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Poll: Has your Zune HD screen been unresponsive?

While penning our Zune HD review, we were initially quite baffled by our inability to do much of anything with it after installing Microsoft's newest firmware update. Our concern had been properly kiboshed by assurances from the company that we'd gotten a fluke unit... and by the properly working replacement we received to finish the review with. Now, however, it seems as if we weren't alone in our glass cage of emotion, with gaggles of irate Zune HD users emerging from the woodwork in order to express their disappointment online. Hop on past the break for a video of the issues we were having, and if you're seeing something eerily similar on your own device, drop a vote / comment below.

[Thanks to everyone who sent this in]

Continue reading Poll: Has your Zune HD screen been unresponsive?

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Poll: Has your Zune HD screen been unresponsive? originally appeared on Engadget on Thu, 24 Sep 2009 17:35:00 EST. Please see our terms for use of feeds.

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Intel issues X25-M G2 SSD firmware fix for BIOS password conundrum

Eagerly waiting to change that drive password within the system BIOS on your fancy new X25-M G2 solid state drive? Good news, storage junkies -- today you can. After Intel saw its next-gen SSD launch party hit a snag with an off-the-wall quirk that could cause data corruption for those who altered or disabled a drive password within the system BIOS, the company has finally come forward with a firmware update that solves the dilemma, along with world hunger, "the economy" and an undisclosed amount of other universal pains. Hit the read link for instructions on how to update your drive, but don't blame us if every precious memory you've ever collected goes down in flames during the process. Just kidding.

[Via HotHardware]

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Intel issues X25-M G2 SSD firmware fix for BIOS password conundrum originally appeared on Engadget on Tue, 11 Aug 2009 07:59:00 EST. Please see our terms for use of feeds.

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